Frequently Asked Questions

Will I receive continuing education credit for attending your seminars?

Our programs qualify for a variety of continuing education credits. Please see About the Seminars – Continuing Education Credits for details.

Can I get self-study credit for Tax Education, Inc. materials?

No, the materials are not approved for self-study credit at this time. We are currently applying for NASBA QAS Self Study approval. Stay Tuned!

Can I get the course materials mailed to me prior to the seminar?

Group-Live: Your printed materials will be available when you arrive at the group-live seminar when you purchase them in advance. An electronic version of the materials will be sent via email to all students at least 24 hours prior to the start of the event.

Group Internet Based: You will receive a link to the webinar when you register and a reminder with a link to the webinar and materials 24 hours prior to the start of the event.

(Not Approved Yet, Stay Tuned!)On-Demand/Self Study: You will receive a link to the on-demand self study webinar when you register. The materials will be available to download.

(Not Approved Yet, Stay Tuned!)How long do I have to complete the On-Demand/Self Study program?

You have one year to complete the on-demand webinar program.

(Not Approved Yet, Stay Tuned!)How many tries do I get to complete the On-Demand/Self Study final exam?

You have unlimited tries to complete the final exam within one year from the date of purchase.

 Which credit cards do you accept?

We accept Visa, MasterCard, Discover and American Express.

Can I just pay at the door for group-live programs?

Walk-in registrations are on a space-available basis. You are strongly encouraged to pre-register to guarantee admission.

What if I can’t attend a Group-Live or Group Internet Based program?

If you cannot attend the program you registered for, you may cancel up to 48 hours before the day of the program, send a substitute or transfer to another location of the same program. Transferring to a webinar of the same program is also a potential option. Please call the office at 314-336-1123 to discuss your options or transfer your registration. See refund policy below.

What is the refund policy?

Group-Live and group internet based: You are eligible for a refund if you cancel at any time up to 48 hours prior to the day of the program. All cancellation refunds are subject to a $10 per person/per class administrative fee. No refund will be made if you do not notify us at least 48 hours prior to the date of the program, however we will send you copies of the course materials upon request.

(Not Approved Yet, Stay Tuned!)On-Demand/Self-Study: No refunds are available for on-demand webinars.

Will I receive a confirmation?

Group-live paper registration: No confirmation will be sent. However, if you register online you will receive an automated email receipt.

Group Internet Based and On-Demand/Self Study: A registration confirmation will be sent to the email used for the registration.

Do you cancel programs in the event of snow, ice or other weather conditions?

Except for the Joplin tornado, we have never canceled a program due to weather. You should assume that the program will be held as scheduled. If necessary, any weather related schedule updates will be posted on the Home page of our website.

How do you calculate the early-bird discount for Group-Live seminars?

You count the day of the seminar NOT as Day 1, but as Day Zero (say it is a Wednesday, for example.) The day before the seminar Tuesday counts as 1 day before the seminar, the day before that as 2 days before, and so on. (Weekends and holidays count as normal days, since our online registration and fax operate 24/7.) If we receive your fax or online registration 10 or more days before, or if your mailed registration is postmarked by that date, the discount applies. If we receive it or it is postmarked 9 days before, it does not qualify for the discount.

Do I get a discount if I register more than one person?

The discount we offer is per person, based on time received, regardless of the number of people. If you register 3 people during the early-bird period (10 days or more before the class; see above), the discount is $10 x 3 = $30. After the early-bird period has expired, no other discount is available.

Why do you need my phone, fax number and email?

We need this in case there are problems with your credit cards or checks, as well as to notify you if there are schedule changes or to advise you of any necessary information. We do not share your information with anyone.

What is your policy about student information?

We keep all of your information private except to the extent necessary to process credit card payments and to respond to requests by state boards of accountancy or other agencies that license you.

 

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